Written by : Karen Frangie - 30/06/17 - In Press releases and announcements
Today, the patient-radiologist communication relationship is an integral part of the care. According to a survey conducted by members of the RSNA Patient-Centered Radiology Steering Committee, radiologists seek to communicate directly with patients but currently face time and workload constraints.Some key figures on the survey published by the Revue Radiology:
Indeed, the survey’s results show that time or workload are the strongest barriers to patient-centered care. And today, these factors would prevent effective communication with the patient and optimal care. So, how to improve radiologist-patient communication? What tools are available to deal with certain obstacles? These are the questions that were asked of the researchers in this study.
Dr. Jennifer L. Kemp of Diversified Radiology in Denver, Colorado, leader and author of the study, said that “patient-centered radiology is a lot more than giving results to patients.” She also added that “a discussion of the appropriateness of the test, an explanation of the exam from the technologist, and user-friendly radiology reports are key parts of this care continuum.” (Interview by Thema Radiologie).
Thus, putting the patient at the center of attention leads to reinforcing communication concerning radiation safety among all the actors. This case can be applied to Radiation Dose Monitor (RDM), the patient dose management solution, which is dedicated not only to radiologists but to all those responsible for the dose cycle (technologists, Heads of Department, medical physicists, and Radiation Safety Officers). RDM enables the establishment of lasting relationships between healthcare professionals with the unique objective of optimizing patient care.In his video testimony, Guillaume Hamel, Technologist at Sainte Marie Medical Imaging Center in Osny, says that he had to alert a radiologist to the fact that a young patient had been over-exposed over a short period of time due to the many CT scans she had undergone. Consequently, the radiologist replaced the CT scan with another non-radiating exam (click here to watch the video). Social Media: a key element in building the patient-radiologist relationship
Karen Frangié, Communication Leader at Medsquare, says that it is necessary to update a company’s Social Media, especially when our end-users are healthcare institutions. “Publishing news on our Social Media not only impacts healthcare professionals but patients too. News is transmitted and available very quickly. Knowing that a certain hospital has a solution such as RDM can reassure a patient who will have to undergo exams in that facility. By using RDM in the hospital, we remind patients that their dose – and their safety – are being carefully monitored.”